Q.1. What is an online doctor consultation or online medical consultation?

When you speak to a doctor about your health concerns through an audio/video/ chat, it is known as an online doctor consultation or online medical consultation. This is a good alternative for times when you cannot visit a doctor physically at the clinic or hospital. An online doctor consultation works the same way as a physical consultation where you get a doctors note after the consultation is complete. Some of the benefits of an online medical consultation at Ask Dr are that you can consult a doctor at the convenience of your home.

 

Q.2. How do I consult a doctor online now?

Click on the ‘Search AllDoctors Here’ button on the homepage of the app, select a specialty or type the name of the doctor directly. Once you select a doctor, you can click on the “Call Now, Chat Now, Video Call’ button to start the online consultation.

 

 

Q.3. During the online doctor consultation, the audio/video was not clear.

This may happen due to poor internet connectivity or due to some technical glitch. In such cases, please check your internet connection.

 

Q.4. What is the minimum fee for online doctor consultation?

The consultation fee will vary based on the doctor, the specialty, years of experience of the doctor, any discounts or promotion applied, etc.

 

Q.5. What is a specialist doctor?

A doctor who has done a specialization/training in a specific area of medicine after completing his/her M.B.B.S degree is known as a specialist doctor. He/she can treat complex health issues which a primary doctor may be unable to.

 

Q. 6. When should you consult a specialist doctor?

If your health concern is complex and your physician feels that it needs the attention of a specialised doctor, you will be referred to one. You can also consult a specialist doctor if you aren’t satisfied with the treatment/results of your primary doctor, you are struggling with a condition that is not improving, you have been diagnosed with a complex chronic condition, etc.

 

Q.7. Why is it best to consult a specialist doctor?

A specialist doctor is trained to treat complex health conditions which your primary doctor may not be able to. Hence, if you are diagnosed with a complex chronic condition, it is best that you consult a specialist doctor. However, for other normal and generic health conditions, you can visit a primary doctor.