Q.1. What is an online doctor
consultation or online medical consultation?
When you speak to a doctor about your health concerns
through an audio/video/ chat, it is known as an online doctor consultation or
online medical consultation. This is a good alternative for times when you
cannot visit a doctor physically at the clinic or hospital. An online doctor
consultation works the same way as a physical consultation where you get a
doctors note after the consultation is complete. Some of the benefits of an
online medical consultation at Ask Dr are that you can consult a doctor at the
convenience of your home.
Q.2. How do I consult a doctor online
now?
Click on the ‘Search AllDoctors Here’ button on the homepage
of the app, select a specialty or type the name of the doctor directly. Once
you select a doctor, you can click on the “Call Now, Chat Now, Video Call’
button to start the online consultation.
Q.3. During the online doctor
consultation, the audio/video was not clear.
This may happen due to poor internet connectivity or due to
some technical glitch. In such cases, please check your internet connection.
Q.4. What is the minimum fee for
online doctor consultation?
The consultation fee will vary based on the doctor, the
specialty, years of experience of the doctor, any discounts or promotion
applied, etc.
Q.5. What is a specialist doctor?
A doctor who has done a specialization/training in a
specific area of medicine after completing his/her M.B.B.S degree is known as a
specialist doctor. He/she can treat complex health issues which a primary
doctor may be unable to.
Q. 6. When should you consult a
specialist doctor?
If your health concern is complex and your physician feels
that it needs the attention of a specialised doctor, you will be referred to
one. You can also consult a specialist doctor if you aren’t satisfied with the
treatment/results of your primary doctor, you are struggling with a condition
that is not improving, you have been diagnosed with a complex chronic
condition, etc.
Q.7. Why is it best to consult a
specialist doctor?
A specialist doctor is trained to treat complex health
conditions which your primary doctor may not be able to. Hence, if you are
diagnosed with a complex chronic condition, it is best that you consult a
specialist doctor. However, for other normal and generic health conditions, you
can visit a primary doctor.