Effective Date: 19th February 2025
Location: Jaipur, Rajasthan, India

1. Introduction

Welcome to Askdoctor, operated by IMUZUZU PRIVATE LIMITED ("Company," "we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, address, date of birth, and medical history (if provided).
• Health Information: Information related to your medical consultations.
• Technical Data: IP address, browser type, device details, and usage patterns.
• Payment Information: If applicable, billing details for paid consultations.

3. How We Use Your Information

We use your information to:

• Provide and improve our healthcare consultation services.
• Schedule and manage appointments with healthcare professionals.
• Process transactions and send confirmations.
• Respond to queries and customer support requests.
• Improve security and prevent fraud.

4. Data Sharing & Disclosure

We do not sell or rent your personal information. However, we may share your data with:

• Healthcare professionals for consultation purposes.
• Third-party service providers who assist in delivering our services (e.g., payment gateways, IT support).
• Legal authorities, if required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data processing.
• Request a copy of the information we store about you.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and continued use of our services implies acceptance.

10. Refund policy & Replacement shipping delivery

All consultancy charges are final , we do not provide any refund, if the replacement is approved, then it may take upto 10 days the replaced product will be delivered to the customer.

11. Shipping policy

The product will be shipped/dispatched with in 3 days and will be delivered within 10-15 days.

Note: We sell only skincare products

12. Contact Us

For any questions regarding this Privacy Policy, contact us at:

Note: This platform serves as a marketplace featuring a curated listing of doctors.

IMUZUZU PRIVATE LIMITED
17. Sunde Vibhar Aki Chauki, Rawan Gate, Kalwar Road, Jhotwara, Jaipur, Rajasthan, India

Email: askdoctors9782@gmail.com

Phone: +91 97824 44844